Hosting Service Agreement
Last updated September 16, 2026
This Hosting Service Agreement ("Agreement") is between you and Autocomputing Business Corporation ("Autocomputing," "we," "us"). It covers the web hosting you buy from autocomputing.host and forms part of our Terms & Conditions. If this Agreement and the Terms conflict on a hosting or billing matter, this Agreement controls.
1. The service
We provide shared web hosting managed through cPanel. Each hosting account includes:
- 5 GB of storage and 250 GB of monthly bandwidth;
- one primary domain plus up to 10 add-on domains, and up to 25 subdomains;
- up to 25 email accounts and 20 databases;
- free SSL certificates for domains that point to our servers.
Shell (SSH) access is not included. Servers are shared, so we may limit or pause processes that use an unfair share of CPU, memory or other resources. We may change the underlying hardware, software and data centers as long as the resources above are not reduced during your paid term.
2. Plans and billing
All plans include the same service and are paid in advance. You can pay month-to-month, every six months or once a year, at the prices shown at autocomputing.host when you buy. Payment is processed by Stripe using the card you give us, and your plan starts once the first payment succeeds. Prices are in U.S. dollars and do not include any taxes that apply; where taxes apply, we add them to your invoice.
3. Automatic renewal
Your plan renews automatically at the end of each term for another term of the same length, and we charge the card on file on the renewal date at the price then in effect for that term. You can turn off renewal at any time before the renewal date (see section 6). If we raise the price of your term, we will tell you at least 30 days before your next renewal.
4. Promotions
From time to time we may offer promo codes, such as free months added to a prepaid term. A promotion applies only to the purchase it was used on and only to the term it was issued for. Your plan then renews at the regular price for that term. Promo codes have no cash value and cannot be transferred, combined or exchanged, and we may withdraw a code at any time before it is used.
5. Failed payments
If a renewal payment fails, we will notify you and retry. If the balance is still unpaid 7 days after the renewal date, we may suspend your hosting, which takes your sites and email offline. If it remains unpaid 30 days after suspension, we may close the account and delete its data.
6. Cancellation
To cancel, contact us using the details below. Cancellation stops the next renewal, and your hosting stays active until the end of the term you have already paid for.
7. Refunds
Payments are for the full term and are non-refundable, including for time left in a term after you cancel, unless the law requires otherwise. If we end your service for a reason that is not your fault, we will refund the unused part of your current term.
8. Domains and DNS
Hosting does not include domain registration. You are responsible for registering and renewing your domain names with a registrar and for pointing them at our servers. We can help you configure DNS, but we are not responsible for a domain that expires or is set up incorrectly at your registrar.
9. Email
Email accounts are for normal business and personal mail. Hourly sending limits apply to protect the shared servers and their reputation. Bulk or marketing email must be sent through a dedicated email service, not through your hosting account.
10. Backups
You are responsible for backing up your websites, databases and email. We take reasonable steps to protect the servers, but backups are not part of your plan, and we do not guarantee that we can recover your data after it is deleted, corrupted or lost. Keep current copies of anything you cannot afford to lose.
11. Availability and support
We use commercially reasonable efforts to keep the Services available, but we do not guarantee any level of uptime, and outages do not entitle you to credits or refunds. Planned maintenance is scheduled for low-traffic hours when possible. Support is available by phone at the number below; we respond as quickly as we reasonably can.
12. When service ends
When your hosting ends because you cancelled, your data remains available until the end of your paid term, so download anything you want to keep before then. After service ends for any reason, we may delete your data at any time, and within 30 days we will.
13. Changes to this Agreement
We may update this Agreement. We will tell you about significant changes at least 30 days before they apply to you, and a change to price or included resources takes effect no earlier than your next renewal.
Autocomputing